Shipping policy

Last updated: 12 October 2026

This Shipping Policy applies to orders placed through danieltech.shop.

1. Delivery Area

We currently deliver only to addresses within the United Kingdom.

We do not currently offer international shipping. Orders addressed outside the United Kingdom cannot be fulfilled.

2. Shipping Origin

Orders are dispatched from within the United Kingdom.

Because orders are shipped domestically to UK delivery addresses, customers are not expected to pay import duties or customs charges.

If an unexpected charge arises because of an error in our fulfilment arrangements, contact us before making payment.

3. Shipping Cost

Standard UK shipping is free on all orders. There is no minimum order value required.

Any optional delivery service carrying an additional charge will be clearly displayed before the order is submitted.

4. Processing Time

Orders are normally processed within 1–3 business days.

Business days exclude weekends and public holidays. Processing time begins after payment has been authorised.

Orders placed during busy periods or public holidays may require additional processing time. If a material delay occurs, we will contact you using the details supplied with the order.

5. Estimated Delivery Time

After dispatch, estimated delivery time is 3–5 business days.

The total estimated time from order placement to delivery is therefore normally 4–8 business days.

Delivery estimates are not guaranteed appointment times. Delays may occasionally occur because of weather, carrier disruption, address problems or circumstances outside our reasonable control.

6. Delivery Carrier and Tracking

We may use an appropriate UK delivery carrier based on the destination, parcel size and service availability.

When tracking is available, the tracking information will be sent to the email address provided with the order.

The carrier used may vary and is not guaranteed unless expressly stated during checkout.

7. Delivery Address

Customers are responsible for providing a complete and accurate delivery address.

If you notice an error, contact support@danieltech.shop immediately. We cannot guarantee that an address can be changed after fulfilment has started.

Additional delivery costs caused by an incorrect or incomplete address may be handled in accordance with applicable law and after discussing the issue with the customer.

8. Failed or Refused Delivery

If delivery cannot be completed, the carrier may attempt redelivery, leave instructions or return the parcel to us.

If a parcel is returned, contact us so that we can arrange redelivery or a refund, depending on the circumstances.

9. Lost or Damaged Parcels

If tracking shows that a parcel is delivered but you have not received it, or if it arrives damaged, contact us as soon as reasonably possible.

Please provide the order number and any relevant photographs or delivery information. We will investigate with the carrier and arrange an appropriate resolution.